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Create Free Business Account| Product Supported | B2546 |
| Covered Period | 5 years |
| Provided Support | Onsite repair |
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Onsite repair covers diagnosis and repair activities performed at the customer location by vendor‑authorized technicians for covered B2546 units during the 5-year term.
Open a service case with Lexmark referencing the service MPN and device information. Lexmark will schedule a field technician visit according to the contract's dispatch procedures.
Parts required to repair a covered failure are managed under the onsite repair service; specific parts coverage is defined by the service agreement—consult the contract for included components.
Select onsite repair when devices must remain onsite for security, compliance, or operational reasons, or when field diagnosis and in-place fixes reduce business disruption compared with device replacement.
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