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Create Free Business Account| Provided Support | Parts and labor |
| Limited Replacement Terms | Replacement policy: 1 year components / 3 year systems (Ingram Micro policy noted) |
| Service Type | Onsite repair |
| Remote Onsite | Onsite |
| Service Duration | 4 years |
| Service Location | Customer site (onsite) |
| Service Description | Direct replacement warranty provided by Ingram Micro; replacement parts may be new, manufacturer certified refurbished, or remanufactured. Product ships from IMSourcing facility; returns processed by IMSourcing. |
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Onsite repair covers parts-and-labor for eligible failures of the CX417 at the customer site for a period of 4 years. Replacement parts are provided from Ingram Micro’s service inventory and meet inspection and quality standards.
Replacement parts may be new, manufacturer certified refurbished, or remanufactured. All parts supplied by Ingram Micro are fully warranted and inspected for quality.
Products under this program may not be eligible for the original manufacturer warranty, rebates, or programs. Direct replacement warranty is provided by Ingram Micro as described in the service terms.
Returns and replacement processing are managed directly by IMSourcing. Products may ship from IMSourcing facilities and could arrive in non-standard packaging.
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