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Create Free Business Account| Brand | Lexmark |
| Product Type | Service |
| Mpn | U6LZ5E / 2364077 |
| Manufacturer | Hewlett Packard Enterprise |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Provided Support | Repair; Parts Replacement |
| Service Duration | 4 Year |
| Service Sub Type | Physical |
| Service Description | 24 x 7 x 6 Hour on-site repair; parts & labor; defective material retention |
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The service specifies a 24 x 7 x 6 Hour response commitment, which defines the vendor response window for on-site dispatch to eligible incidents.
Yes. Parts & labor replacement is included as part of this on-site maintenance plan; authorized parts required to restore service are provided and installed by the technician.
No. This is a physical on-site service that sends technicians to your location, reducing the need to ship devices to a repair depot.
When a defective component is replaced on-site, the vendor retains the failed part for diagnostics and warranty validation, avoiding repeat returns and simplifying claims.
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