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Create Free Business Account| Vendor | Lexmark |
| Service Name | Advanced Exchange MB2338 |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Provided Support | Repair; Parts Replacement |
| Service Duration | 4 Year |
| Service Location | On-site |
| Service Description | 24 x 7 x 4 Hour on-site advanced exchange with parts & labor |
| Service Characteristic | Parts & Labor |
| Manufacturer Part Number | 2362780 |
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It means a service window that is available 24 hours a day, 7 days a week, with a technician on-site within 4 hours of an eligible incident being logged, subject to geographic availability and coverage terms.
Yes. This plan includes both parts and labor for covered repairs and advanced-exchange unit replacements for the quoted term.
When a covered device fails, a replacement unit is dispatched to your site; the failed unit is returned for repair per the service terms, eliminating prolonged downtime caused by depot repair cycles.
Transferability depends on the vendor's terms and the service agreement. Contact your account representative to confirm transfer options and potential fees.
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