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Create Free Business Account| Provided Support | Parts and labor |
| Service Type | Onsite Repair |
| Remote Onsite | Onsite |
| Duration Hours | null hours |
| Service Duration | 36 months |
| Service Location | Customer site (onsite) |
| Service Description | Onsite parts & labor repair, 3 year term (MPN 2364268) |
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Coverage begins on the contract start date specified on the purchase order or service document and continues for 36 months. Confirm start date with Lexmark at time of purchase to align with device warranty expirations.
Yes. The CX625 contract (MPN 2364268) covers OEM parts and on‑site labor for eligible Lexmark devices for the three‑year term.
Transferability depends on Lexmark’s service terms and device eligibility. Contact Lexmark or your A5 IT account manager with device serial numbers and target locations to confirm transfer options.
Open a service ticket through Lexmark’s support portal or via the designated number on your service agreement. Provide the MPN 2364268 and affected device serial to expedite dispatch.
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