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Create Free Business Account| Support Tier | Lenovo Premier Support |
| Coverage Term | 3-Year Coverage |
| Response Time | 2-Hour Response |
| Covered System | Compatible System: VX650 V3 DPU CN |
| Drive Retention | Keep Your Drive Included |
| Shipping Weight | 0.00 lb |
| Service Availability | 24x7 Support Coverage |
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VX650 V3 DPU CN names the covered system designation in this service offering. 5PS7B22923 is the Lenovo ordering code for the associated 3-year Premier Support entitlement with 24x7 coverage, a 2-hour response commitment, and Keep Your Drive.
This entitlement includes three years of Premier Support for a VX650 V3 DPU CN system. The stated service level includes 24x7 coverage, a 2-hour response commitment, and Keep Your Drive coverage for applicable covered drive replacement events.
Keep Your Drive allows the customer to retain a failed drive during a covered drive replacement event rather than return that drive. This option can support internal media-handling requirements while the VX650 V3 DPU CN system remains under covered service.
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