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Create Free Business Account| Coverage Term | 5-year coverage term |
| Response Time | 2-hour response |
| Service Region | China service scope |
| Drive Retention | Keep Your Drive (KYD) coverage |
| Shipping Weight | 0.00 lb |
| Covered Platform | VX650 V3 DPU |
| Support Availability | 24x7 support |
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VX650 V3 identifies the covered DPU platform. 5PS7B22888 is the Lenovo ordering code for its related service entitlement: 5-year 24x7 support, a 2-hour response commitment, and Keep Your Drive coverage in China.
Keep Your Drive, abbreviated KYD, allows the customer to retain a covered drive when that drive is replaced through service. This can support internal media-retention practices while maintaining the specified hardware service coverage.
No. The 2-hour term states a service response commitment. It should not be interpreted as a guarantee that diagnosis, parts availability, onsite work, or final repair completion will occur within two hours.
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