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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Tier | Premier Support |
| Coverage Term | 4 years |
| Response Time | 2-hour response |
| Keep Your Drive | Keep Your Drive included |
| Compatible System | Lenovo SR635 SDS W |
| Support Availability | 24x7 support |
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SR635 identifies the Lenovo server model family covered by this entitlement. 5PS7B24891 is the ordering code for the service package, which provides 4 years of Premier Support for eligible SR635 SDS W systems.
This service entitlement includes 4 years of Premier Support, 24x7 support coverage, a 2-hour response commitment, and Keep Your Drive. It applies to an eligible Lenovo SR635 SDS W system rather than supplying server hardware.
Yes. 5PS7B24891 includes Keep Your Drive as part of its Premier Support coverage. This service supports retention of failed drives under the applicable Lenovo service process for the covered SR635 SDS W system.
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