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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Term | 3 years |
| Support Tier | Premier Support |
| Covered System | Lenovo SR635 |
| Drive Retention | Keep Your Drive coverage |
| Response Target | 2-hour response target |
| Support Availability | 24x7 support |
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SR635 names the Lenovo system covered by this service option. 5PS7B24890 is the ordering code for the 3-year Premier Support entitlement that includes 24x7 support, a 2-hour response target and Keep Your Drive coverage.
This entitlement provides Premier Support for 3 years, with 24x7 support access and a 2-hour response target. It also includes Keep Your Drive coverage for eligible Lenovo SR635 systems registered to receive the service.
Keep Your Drive coverage allows the customer to retain a failed drive when it is replaced under eligible service. This helps keep stored media under the customer's control rather than requiring its return.
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