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Create Free Business Account| Mpn | 00LW773 |
| Vendor | Lenovo |
| Category | software-services/professional-services |
| Product Name | RTS - VMWARE ESXI - 2 PROCS - 1YR |
| Covered Period | 12 months |
| Provided Support | Technical support and escalation |
| Service Type | RTS / Support Subscription for VMware ESXi |
| Remote Onsite | Remote with onsite coordination |
| Service Duration | 12 months |
| Service Location | Global (subject to local terms) |
| Service Description | Vendor-backed remediation and escalation for VMware ESXi incidents covering two physical processors for 12 months. |
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It means the support entitlement applies to ESXi hosts that contain up to two physical processors; licensing and remediation actions reference that hardware boundary for case handling and RMA coordination.
The contract provides remote remediation and coordinates onsite hardware field service when required, subject to local service entitlements and parts availability.
Each SKU covers the specific host(s) represented by their processor count; procure per-host coverage to ensure supported scope and predictable entitlement.
This RTS provides Lenovo-backed lifecycle and incident support for ESXi deployments and coordinates with VMware where escalation is required; it is not a VMware direct support contract.
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