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Create Free Business Account| Sem | SEM included |
| Service Tier | Premier Support Plus |
| Response Time | 4-hour response |
| Attribute Name | 3-year coverage term |
| Keep Your Drive | Keep Your Drive (KYD) included |
| Support Availability | 24 × 7 support access |
| Shipping Weight | 0.00 lb |
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Lenovo 5PS7C31021 provides three years of Premier Support Plus coverage with 24 × 7 support access, a 4-hour response commitment, Keep Your Drive (KYD), and SEM. It is a support entitlement and does not include a system, software licence, or replacement drive.
No. 5PS7C31021 is a warranty service entitlement. Keep Your Drive allows retention of the covered drive under the KYD provision, but the entitlement itself does not supply hardware, storage media, software, or a replacement drive.
Associate 5PS7C31021 while the intended Lenovo system remains eligible for warranty-service enrollment. Eligibility depends on the specific covered system and its existing service status. The entitlement provides a three-year Premier Support Plus term once associated with an eligible system.
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