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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | Lenovo SR635 V3 |
| Bundle Support | CSR and YDYD |
| Covered Period | 5 Years |
| Provided Support | Parts Replacement |
| Service Characteristic | 24x7x6 Response Coverage |
| Service Type | Support Service |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 Hours |
| Service Duration | 5 Years |
| Service Location | Onsite |
| Service Description | 24x7x6 CSR with Keep-Your-Drive Coverage for SR635 V3 Systems |
| Certification Vendor | Lenovo |
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It indicates support coverage is available 24 hours a day, 7 days a week, with a 6-hour response target defined by the service plan.
YDYD means keep-your-drive coverage, which allows you to retain failed drives during replacement to help protect sensitive data.
This service is designed for Lenovo SR635 V3 systems.
It adds longer-term support, defined response coverage, and drive-retention protection for environments where uptime and data control matter.
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