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Create Free Business Account| Pricing Type | Term service |
| Product Supported | VX665 V3 |
| Bundle Support | YDYD service |
| Covered Period | 5 years |
| Provided Support | 24x7 support |
| Service Characteristic | 2-hour response coverage |
| Service Type | 24x7x2 support with YDYD |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | Premium Lenovo support coverage for VX665 V3 systems with 24x7 access, 2-hour response, and YDYD service handling. |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It provides Lenovo premium support for VX665 V3 systems with 24x7 access, 2-hour response coverage, and YDYD service handling.
The service term is 5 years.
Yes. This service is structured as onsite support for customer-site hardware coverage.
It adds faster response expectations, around-the-clock support access, and a more structured replacement process for production environments.
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