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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | HX1330 application environment |
| Bundle Support | YDYD |
| Covered Period | 5 years |
| Provided Support | 24x7 support |
| Service Characteristic | 2-business-day response |
| Service Type | Support service |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x2 support with YDYD coverage for HX1330 application environments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates around-the-clock support access with a 2-business-day response target for covered issues.
YDYD is a service term included in the support package; it defines the coverage model for the supported environment.
This service is intended for the HX1330 application environment listed in the product description.
The service term is 5 years.
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