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Create Free Business Account| Pricing Type | Term-based service |
| Product Supported | Lenovo 48U rack deployments |
| Bundle Support | Enterprise hardware support |
| Covered Period | 5 years |
| Provided Support | 24x7x2 support |
| Service Characteristic | Around-the-clock response coverage with 2-hour target |
| Service Type | Support service |
| Remote Onsite | Onsite |
| Duration Hours | 24 hours |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x2 support coverage for Lenovo 48U rack deployments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It means support is available 24 hours a day, 7 days a week, with a 2-hour response target for covered incidents.
This service is intended for Lenovo 48U rack deployments.
The coverage period is 5 years.
A longer term reduces mid-lifecycle support changes and gives operations teams more stable planning for critical infrastructure.
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