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| Pricing Type | Subscription |
| Product Supported | SXM4600 42U Rack |
| Bundle Support | Enterprise rack support coverage |
| Covered Period | 3 years |
| Provided Support | 24x7x4 onsite support |
| Service Characteristic | Fast-response support |
| Service Type | Premium support service |
| Remote Onsite | Onsite |
| Duration Hours | 3 years service term |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x4 onsite support for SXM4600 42U Rack deployments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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This service includes 24x7x4 onsite support for SXM4600 42U Rack deployments over a 3-year term.
A 4-hour response window helps reduce the time critical rack systems remain unavailable during hardware incidents.
Yes. It is designed for rack-based infrastructure in production environments where uptime and response speed matter.
It provides a tighter response window, onsite service, and a longer-term contract structure for enterprise rack deployments.
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