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| Pricing Type | Fixed term service |
| Product Supported | Lenovo SXM4600 42U Rack |
| Bundle Support | CSR |
| Covered Period | 3 years |
| Provided Support | 24x7 support |
| Service Characteristic | 24x7x24 response coverage |
| Service Type | Premium support service |
| Remote Onsite | Onsite and remote support |
| Duration Hours | 3 years |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24x7x24 CSR support for Lenovo SXM4600 42U Rack |
| Certification Vendor | Lenovo |
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This service is designed for Lenovo SXM4600 42U Rack deployments.
It indicates continuous support coverage with a 24-hour response or service handling model under CSR terms.
The coverage period is 3 years.
It gives rack-based environments continuous support access and a defined service structure that helps reduce operational risk.
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