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Create Free Business Account| Pricing Type | One-time |
| Product Supported | Every Scale 48U Rack |
| Bundle Support | 24x7x2 |
| Covered Period | 3 years |
| Provided Support | Premium support |
| Service Characteristic | Around-the-clock response coverage |
| Service Type | Premium support |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x2 support coverage for every scale 48U rack environments |
| Certification Vendor | Lenovo |
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It indicates around-the-clock support coverage with a 2-hour response commitment for covered incidents.
It is intended for Every Scale 48U Rack deployments that need premium vendor-backed support.
The service term is 3 years.
It adds faster response and continuous coverage for rack environments where downtime has a higher operational cost.
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