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Create Free Business Account| Product Supported | Lenovo SR650 V3 server |
| Support Hours | 24x7x4 Hour |
| Covered Period | 3 Year |
| Support Channel | Phone, Web, Email |
| Provided Support | New Releases Update, Email Support, Web Support, Parts Replacement, Repair, Phone Support, Defective Media Retention |
| Service Characteristic | Parts & Labor |
| Service Location | On-site |
| Service Description | Foundation Care - Extended Service for hardware maintenance and recovery |
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It means support is available around the clock, every day, with a 4-hour response target for parts and labor.
Yes. The service is delivered on-site, which helps reduce downtime and limits the need for internal hardware handling.
Yes. Defective media retention is included to help you retain failed media according to your internal security and compliance process.
This service is for the Lenovo SR650 V3 server platform.
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