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| Pricing Type | Subscription |
| Product Supported | SXM6600 |
| Bundle Support | Premier support |
| Covered Period | 2 years |
| Provided Support | Technical support |
| Service Characteristic | 24x7x24 response coverage |
| Service Type | Premier support |
| Remote Onsite | Remote |
| Duration Hours | 17,520 hours |
| Service Duration | 2 years |
| Service Location | Remote |
| Service Description | 24x7x24 support for SXM6600 in a 48U rack environment |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It provides around-the-clock support coverage with a 24-hour response target for covered incidents.
This service is intended for the Lenovo SXM6600 deployment referenced in the product description.
The service is described for SXM6600 in a 48U rack environment, so it is aligned to that deployment context.
A 2-year term helps align support coverage with longer deployment cycles and simplifies planning.
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