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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | Lenovo SR630V3 SDS W |
| Support Hours | 24x7 |
| Covered Period | 1 year |
| Support Channel | Phone, web |
| Provided Support | 24x7x4 + YDYD |
| Service Characteristic | Four-hour response target |
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It provides around-the-clock support access with a four-hour response target for covered issues.
YDYD adds a replacement-focused support path that can shorten hardware recovery time after a failure.
This support service is intended for the Lenovo SR630V3 SDS W platform.
Yes. The covered period is 1 year, which fits annual procurement and support planning.
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