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Create Free Business Account| Pricing Type | Renewal |
| Product Supported | Scale Computing Platform |
| Bundle Support | ScaleCare Support |
| Covered Period | 4th or 5th year |
| Provided Support | Phone support, email support, web support, web knowledge base access, replacement, new releases update |
| Service Characteristic | Depot exchange with next-business-day replacement |
| Service Type | Extended service renewal |
| Remote Onsite | Remote |
| Duration Hours | N/A |
| Service Duration | 1 year |
| Service Location | Service depot |
| Service Description | ScaleCare Support for Scale Computing Platform with depot exchange, 24x7x24 coverage, and next-business-day replacement. |
| Certification Vendor | Scale Computing |
| Language Supported | Not specified |
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It includes ScaleCare Support for Scale Computing Platform with depot exchange, 24x7x24 coverage, and next-business-day replacement.
No. This is a remote service depot exchange offering rather than an onsite repair program.
Phone support, email support, web support, and web knowledge base access are included, along with replacement and new releases updates.
The service is intended for the 4th or 5th year of coverage.
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