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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | DM240S |
| Bundle Support | Web support, email support, phone support, web knowledge base access, new releases update |
| Covered Period | 5 Year |
| Provided Support | Parts Replacement |
| Service Characteristic | Parts |
| Service Type | Appliance maintenance |
| Remote Onsite | Service Depot |
| Duration Hours | 5 Year |
| Service Duration | 5 Year |
| Service Location | Service Depot |
| Service Description | Advance parts replacement and depot exchange support for DM240S appliances |
| Certification Vendor | Citrix |
| Language Supported | English |
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It covers DM240S appliance maintenance with parts replacement, depot exchange handling, and support access for the service term.
The response time is next business day for advance parts replacement.
No. This plan is delivered through a service depot exchange model.
Support includes web, email, phone, and web knowledge base access, plus new releases updates.
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