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Create Free Business Account| Pricing Type | Fixed-term service |
| Mpn | 5WS7B29012 |
| Vendor | Lenovo |
| Product Name | Pre Fdn - 5Y NBD 240TB Pack |
| Product Supported | 240 TB storage deployment |
| Bundle Support | Storage support pack |
| Covered Period | 5 years |
| Provided Support | Next-business-day support |
| Service Characteristic | Predictable response coverage |
| Service Type | Support service |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | Next-business-day support for a 240 TB storage pack |
| Certification Vendor | Lenovo |
| Language Supported | English |
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NBD means next-business-day support response for covered incidents.
This service pack is specified for a 240 TB storage deployment.
It is better suited to environments that can operate with next-business-day response rather than around-the-clock onsite coverage.
It provides long-term vendor support at a lower service intensity, which can be a better fit for stable environments and tighter budgets.
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