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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | Lenovo storage environment |
| Bundle Support | 215 TB pack |
| Covered Period | 3 years |
| Provided Support | Next-business-day support |
| Service Characteristic | Business-day response coverage |
| Service Type | Support pack |
| Remote Onsite | Onsite |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | Next-business-day support coverage for 215 TB environments |
| Language Supported | English |
| Certification Vendor | Lenovo |
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It means service response is targeted for the next business day after a covered issue is reported.
It defines support coverage for a storage environment sized at 215 TB.
The service term is 3 years.
Yes. It suits production environments that need vendor-backed support but do not require 24x7 coverage.
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