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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | 61TB pack |
| Bundle Support | Service support pack |
| Covered Period | 5 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | Around-the-clock response coverage |
| Service Type | Support service |
| Remote Onsite | Onsite and remote |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for 61TB pack deployments |
| Certification Vendor | Lenovo |
| Mpn | 5WS7B74836 |
| Vendor | Lenovo |
| Product Name | Pre Essl - 5Y 24x7x4 61TB Pack |
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It indicates 24x7 support availability with a 4-hour response commitment for covered service events.
This package is intended for 61TB pack deployments and provides Lenovo support coverage for the defined service term.
The service term is 5 years.
A fixed term simplifies budgeting, standardizes coverage, and reduces exposure to unplanned maintenance gaps.
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