
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | Storage infrastructure |
| Bundle Support | Service pack |
| Covered Period | 5 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | Capacity-based support entitlement |
| Service Type | Support service pack |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for a 48 TB pack entitlement |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates around-the-clock support availability with a 4-hour response commitment.
A 5-year term reduces renewal frequency and supports longer infrastructure planning cycles.
It defines the capacity scope associated with the service entitlement.
Yes. It is structured for storage infrastructure that needs fixed-term support, defined response commitments, and capacity-based coverage.
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