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Create Free Business Account| Pricing Type | One-time |
| Product Supported | Storage infrastructure |
| Bundle Support | 480 TB pack |
| Covered Period | 5 years |
| Provided Support | 24x7x4 onsite support |
| Service Characteristic | Time-bound response coverage |
| Service Type | Support pack |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | 24x7x4 support pack for 480 TB storage coverage |
| Certification Vendor | Lenovo |
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It indicates support is available 24 hours a day, 7 days a week, with a 4-hour onsite response target.
The pack is intended to align support coverage with a 480 TB storage environment. Exact coverage scope depends on the Lenovo service terms for the deployment.
No. This is a professional services support pack for Lenovo storage infrastructure.
A 5-year term helps lock in predictable coverage for longer hardware and infrastructure lifecycle planning.
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