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Create Free Business Account| Pricing Type | Fixed term service |
| Service Type | Support service package |
| Remote Onsite | Onsite and remote |
| Duration Hours | 43,800 hours |
| Provided Support | 24x7x4 support |
| Service Duration | 5 years |
| Service Location | Customer site |
| Product Supported | Lenovo System x3650 M5 |
| Service Description | 24x7x4 support coverage for Lenovo 46TB pack deployments |
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It indicates support is available around the clock, seven days a week, with a four-hour response target.
The service is tied to Lenovo System x3650 M5 environments.
Coverage is provided for 5 years.
Yes. It is suited to environments where predictable response and long-term support coverage matter.
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