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Create Free Business Account| Pricing Type | Fixed Term |
| Product Supported | Lenovo Storage Platform |
| Bundle Support | Service Pack |
| Covered Period | 5 Years |
| Provided Support | 24x7x4 Support |
| Service Characteristic | Enterprise Support Coverage |
| Service Type | Support Pack |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 Hours |
| Service Duration | 5 Years |
| Service Location | Onsite |
| Service Description | 24x7x4 Support Coverage for 430 TB Storage Configuration |
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It indicates support is available 24 hours a day, 7 days a week, with a 4-hour response objective under the service terms.
This pack is specified for a 430 TB storage configuration.
The service term is 5 years.
It is a strong fit for teams running production storage where downtime, delayed parts, or slow response would affect business operations.
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