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Create Free Business Account| Pricing Type | One-time term service |
| Mpn | 5WS7B27114 |
| Vendor | Lenovo |
| Product Name | Pre Essl - 5Y 24x7x4 369TB Pack |
| Product Supported | 369 TB pack |
| Bundle Support | Service pack |
| Covered Period | 5 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | 4-hour onsite response |
| Service Type | Support service pack |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | 24x7 support with 4-hour onsite response for a 369 TB pack |
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It indicates around-the-clock support with a 4-hour onsite response target when onsite intervention is required.
This service pack provides coverage for 5 years.
It is suited for enterprise storage environments that need predictable support coverage and fast onsite response.
Yes. This pack is designated for 369 TB deployments.
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