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Create Free Business Account| Pricing Type | Service |
| Product Supported | 338 TB Pack |
| Bundle Support | Parts Replacement Coverage |
| Covered Period | 5 Years |
| Provided Support | 24x7 Support |
| Service Characteristic | 4-Hour Parts Replacement |
| Service Type | Support Service |
| Remote Onsite | Onsite |
| Duration Hours | 0 hours |
| Service Duration | 5 Years |
| Service Location | Onsite |
| Service Description | 24x7x4 Service Coverage for 338 TB Pack |
| Certification Vendor | Lenovo |
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It indicates support is available around the clock, every day, with four-hour parts replacement coverage under the service terms.
The package is tied to a 338 TB pack and provides Lenovo-backed support coverage for that storage deployment.
No. This is a professional services support package, so physical dimensions do not apply.
A five-year term helps align support with longer infrastructure lifecycles and reduces the need to renew coverage frequently.
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