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Create Free Business Account| Pricing Type | Fixed term |
| Mpn | 5WS7B37808 |
| Vendor | Lenovo |
| Product Name | Pre Essl - 5Y 24x7x4 31TB Pack |
| Product Supported | 31 TB Lenovo storage deployment |
| Bundle Support | Enterprise support pack |
| Covered Period | 5 years |
| Provided Support | 24x7x4 onsite support |
| Service Characteristic | Around-the-clock response with onsite intervention target |
| Service Type | Support service pack |
| Remote Onsite | Onsite |
| Duration Hours | 4 hours |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for a 31 TB Lenovo deployment |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates around-the-clock support availability with a four-hour onsite response target for covered issues.
It is intended for a Lenovo storage deployment sized at 31 TB, with support terms defined by the service pack.
The service term is 5 years.
Onsite response helps shorten the time to hands-on repair when storage availability affects production workloads.
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