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Create Free Business Account| Shipping Weight | 0.00 lb |
| Product Supported | 184 TB pack |
| Covered Period | 5 years |
| Support Provided | 24x7 support |
| Bundle Support Type | Pre ESSL |
| Service Characteristic | 4-hour response designation |
| Service Type | Warranty |
| Delivery Method | Service entitlement |
| Service Duration | 5 years |
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Lenovo 5WS7B02615 provides a five-year Pre ESSL warranty entitlement for the stated 184 TB pack. The service designation includes 24x7 support and a four-hour response designation. It does not add storage capacity or provide a hardware component.
The 24x7x4 designation identifies 24x7 support availability with a four-hour response designation. It describes the service level associated with this five-year Pre ESSL entitlement for the applicable 184 TB pack.
Match the covered configuration to the 184 TB pack designation and verify that the system is eligible for the Pre ESSL service tier. The entitlement is specific to that capacity-pack designation and should not be selected as a storage hardware upgrade.
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