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Create Free Business Account| Pricing Type | Fixed Term |
| Product Supported | Lenovo Storage Systems |
| Bundle Support | Service Pack |
| Covered Period | 5 Years |
| Provided Support | 24x7x4 Support |
| Service Characteristic | Response-Based Support Coverage |
| Service Type | Support Pack |
| Remote Onsite | Onsite |
| Duration Hours | 43,800 Hours |
| Service Duration | 5 Years |
| Service Location | Customer Site |
| Service Description | 24x7x4 support pack for Lenovo storage-related coverage with 14TB pack designation. |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It means support is available 24 hours a day, 7 days a week, with a 4-hour response target.
The service term is 5 years.
Yes. It is a Lenovo storage-related support pack with a 14TB designation.
It provides around-the-clock support and a defined response target, which helps reduce downtime risk and planning uncertainty.
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