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Create Free Business Account| Pricing Type | Fixed term |
| Mpn | 5WS7B37905 |
| Vendor | Lenovo |
| Product Name | Pre Essl - 3Y 24x7x4 61TB Pack |
| Product Supported | 61 TB pack |
| Bundle Support | 24x7x4 onsite support |
| Covered Period | 3 years |
| Provided Support | Technical support |
| Service Characteristic | Around-the-clock response coverage |
| Service Type | Support service |
| Remote Onsite | Onsite |
| Duration Hours | 24 hours |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for a 61 TB pack |
| Certification Vendor | Lenovo |
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It indicates 24x7 support availability with a 4-hour onsite response target, helping reduce downtime when storage issues occur.
This package is tied to a 61 TB pack and provides Lenovo support coverage for that environment under the stated service term.
No. This is a professional services support offering, not physical hardware.
Fixed-term coverage makes service planning easier, supports budgeting, and gives IT teams a defined response model for critical storage assets.
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