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Create Free Business Account| Pricing Type | One-time term service |
| Mpn | 5WS7B20558 |
| Vendor | Lenovo |
| Product Name | Pre Essl - 3Y 24x7x4 480TB Pack |
| Product Supported | 480 TB storage pack |
| Bundle Support | 4-hour response support |
| Covered Period | 3 years |
| Provided Support | 24x7 support |
| Service Characteristic | Response-based support coverage |
| Service Type | Support service |
| Remote Onsite | Remote |
| Duration Hours | 3 years |
| Service Duration | 3 years |
| Service Location | Remote |
| Service Description | 24x7 support with 4-hour response coverage for a 480 TB storage pack |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates 24x7 support coverage with a 4-hour response target, giving teams a defined escalation path when issues arise.
It is best suited for enterprise storage deployments with large capacity requirements and high availability expectations.
No. This is a Lenovo professional services support package for a 480 TB storage environment.
It adds around-the-clock coverage and a faster response commitment, which can matter when storage downtime affects production workloads.
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