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Create Free Business Account| Pricing Type | Service pack |
| Product Supported | 369 TB Lenovo storage environments |
| Bundle Support | 24x7x4 support |
| Covered Period | 3 years |
| Provided Support | Technical support |
| Service Characteristic | Response-based support coverage |
| Service Type | Support service pack |
| Remote Onsite | Remote and onsite |
| Duration Hours | 24 hours |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24x7x4 support coverage for 369 TB environments |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates support availability around the clock, seven days a week, with a 4-hour response target under the service terms.
This package is specified for 369 TB Lenovo storage environments.
No. This is a professional services support package, so physical dimensions do not apply.
It provides faster response coverage and continuous availability, which is better suited to production storage environments where downtime is costly.
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