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Create Free Business Account| Pricing Type | One-time term purchase |
| Product Supported | Lenovo storage environments up to 276 TB |
| Bundle Support | 24x7x4 support pack |
| Covered Period | 3 years |
| Provided Support | Technical support |
| Service Characteristic | Response-based support coverage |
| Service Type | Support pack |
| Remote Onsite | Remote |
| Duration Hours | N/A |
| Service Duration | 3 years |
| Service Location | Remote |
| Service Description | 24x7 Lenovo support with a 4-hour response target for 276 TB environments |
| Language Supported | English |
| Certification Vendor | Lenovo |
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It provides 3 years of 24x7 support with a 4-hour response target for Lenovo storage environments sized up to 276 TB.
This listing is a remote support pack. It is centered on Lenovo technical assistance rather than onsite service delivery.
It is suited to production storage environments where defined response timing and continuous support coverage are important.
The Lenovo MPN is 5WS7B20502.
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