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Create Free Business Account| Pricing Type | One-time |
| Mpn | 5WS7B20686 |
| Vendor | Lenovo |
| Product Name | Pre Essl - 3Y 24x7x4 24TB Pack |
| Service Type | Support pack |
| Remote Onsite | Onsite |
| Duration Hours | 24 hours |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24x7x4 support coverage for a 24 TB Lenovo storage pack |
| Certification Vendor | Lenovo |
| Product Supported | Lenovo storage environment |
| Bundle Support | Storage support pack |
| Covered Period | 3 years |
| Provided Support | 24x7x4 onsite support |
| Service Characteristic | Around-the-clock coverage with 4-hour onsite response |
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It indicates 24-hour, 7-day support coverage with a 4-hour onsite response target for eligible incidents.
The coverage term is 3 years.
No. This is a professional services support pack for Lenovo storage environments.
It is intended for Lenovo storage deployments that need defined support coverage and onsite response.
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