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Create Free Business Account| Pricing Type | One-time term service |
| Mpn | 5WS7B27000 |
| Vendor | Lenovo |
| Product Name | Pre Essl - 3Y 24x7x4 22TB Pack |
| Product Supported | 22 TB pack |
| Bundle Support | Service pack |
| Covered Period | 3 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | 4-hour onsite response |
| Service Type | Support service pack |
| Remote Onsite | Onsite |
| Duration Hours | 26,280 hours |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24x7 support with 4-hour onsite response for a 22 TB pack |
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It means support is available around the clock, with a 4-hour onsite response target when onsite service is needed.
The service term is 3 years.
It is intended for 22 TB pack deployments that need defined support coverage.
It adds around-the-clock access and a faster onsite response target, which can reduce disruption in operational environments.
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