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Create Free Business Account| Service Type | Support Pack |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 3 Years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for Lenovo storage deployments with 17 TB pack entitlement. |
| Certification Vendor | Lenovo |
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It indicates 24x7 support availability with a 4-hour response target under the service entitlement.
The pack is intended for Lenovo storage deployments sized at 17 TB, providing support coverage for that entitlement.
The service duration is 3 years.
Yes. The 24x7 coverage and defined response target make it appropriate for storage environments where downtime risk must be controlled.
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