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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | Lenovo storage environment |
| Bundle Support | Service pack |
| Covered Period | 3 years |
| Provided Support | 24x7x4 support |
| Service Characteristic | Response-based support coverage |
| Service Type | Support service pack |
| Remote Onsite | Onsite |
| Duration Hours | 0 hours |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x4 support coverage for a 123 TB Lenovo storage environment |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It indicates support is available 24 hours a day, 7 days a week, with a 4-hour response objective.
It is a service entitlement sized for a Lenovo storage environment with 123 TB of coverage.
No. This is a professional services support pack for Lenovo storage coverage.
A 3-year term helps align support costs with the operating life of the storage platform and simplifies budgeting.
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