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Create Free Business Account| Mpn | 5WS7B26982 |
| Vendor | Lenovo |
| Product Name | Pre Essl - 3Y 24x7x4 120TB Pack |
| Product Supported | Lenovo storage or infrastructure environment with 120 TB coverage |
| Bundle Support | Service Pack |
| Covered Period | 3 Years |
| Provided Support | 24x7 Support with 4-Hour Response Coverage |
| Service Characteristic | Capacity-Based Support Entitlement |
| Service Type | Support Service Pack |
| Remote Onsite | Remote |
| Duration Hours | N/A |
| Service Duration | 3 Years |
| Service Location | Remote |
| Service Description | 24x7x4 support entitlement for a 120 TB environment |
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It indicates around-the-clock support availability with a 4-hour response target under the service entitlement.
It is a capacity-based support entitlement intended for environments sized at 120 TB.
No. This is a Lenovo professional services support pack, so physical dimensions do not apply.
A fixed-term entitlement gives you clearer coverage, faster escalation expectations, and easier budget planning for critical environments.
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