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Create Free Business Account| Pricing Type | Service |
| Product Supported | DM5000F |
| Bundle Support | Appliance Maintenance Gold |
| Covered Period | 5 Years |
| Provided Support | New Releases Update, Web Knowledge Base Access, Web Support, Email Support, Phone Support, Parts Replacement |
| Service Characteristic | Parts |
| Service Type | Extended Service |
| Remote Onsite | Service Depot |
| Duration Hours | N/A |
| Service Duration | 5 Years |
| Service Location | Depot |
| Service Description | 24x7 support with advance parts replacement and depot exchange handling |
| Certification Vendor | Citrix |
| Language Supported | English |
Business account holders on Professional Services typically save 8% vs. retail pricing. Create a free account to see your price.
The plan includes 24x7 support, depot exchange handling, advance parts replacement, and access to web, email, and phone support.
The service provides 1-business-day advance parts replacement.
Yes. Web knowledge base access is included for faster troubleshooting and reference.
It is a strong fit for production environments that need continuous support coverage and predictable parts recovery for DM5000F deployments.
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