
| Pricing Type | Fixed Term |
| Product Supported | 92 TB Lenovo Deployment |
| Covered Period | 5 Years |
| Provided Support | 24x7x2 Support |
| Service Characteristic | Enterprise Support Coverage for Storage Deployments |
| Service Type | Support Pack |
| Remote Onsite | Onsite and Remote |
| Duration Hours | 43,800 Hours |
| Service Duration | 5 Years |
| Service Location | Customer Site and Remote |
| Service Description | 24x7x2 Support for 92 TB Deployment |
| Certification Vendor | Lenovo |
| Compatibility | Lenovo Storage Deployment with 92 TB Capacity |
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It indicates support is available 24 hours a day, 7 days a week, with a 2-hour response target under the service terms.
This pack is tied to a Lenovo deployment with 92 TB capacity and provides service coverage for that environment under the stated term.
The service term is 5 years.
Yes. The 24x7x2 coverage model is designed for environments where faster response and predictable service access matter.
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