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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | 60 TB pack deployments |
| Bundle Support | 24x7x2 support coverage |
| Covered Period | 3 years |
| Provided Support | Technical support |
| Service Characteristic | Around-the-clock response coverage |
| Service Type | Support service |
| Remote Onsite | Remote |
| Duration Hours | 26,280 hours |
| Service Duration | 3 years |
| Service Location | Remote |
| Service Description | 24x7x2 Lenovo support for 60 TB pack deployments |
| Certification Vendor | Lenovo |
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It indicates around-the-clock support coverage with a 2-hour response target under the service terms.
This support package is aligned to 60 TB pack deployments, so the service matches the supported storage capacity class.
No. This is a Lenovo professional services support offering for eligible storage deployments.
A 3-year term reduces renewal churn and gives operations teams a stable support window for production planning.
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