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Create Free Business Account| Pricing Type | One-time |
| Mpn | 5WS7B22159 |
| Vendor | Lenovo |
| Product Name | Pre Adv - 3Y 24x7x2 43TB Pack |
| Product Supported | Lenovo 43 TB pack deployments |
| Bundle Support | 24x7x2 support bundle |
| Covered Period | 3 years |
| Provided Support | Technical support |
| Service Characteristic | Capacity-based support coverage |
| Service Type | Support service |
| Remote Onsite | Remote and onsite |
| Duration Hours | 26,280 hours |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | 24x7x2 support coverage for a 43 TB pack |
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It indicates support is available 24 hours a day, 7 days a week, with a 2-hour response target for covered incidents.
It is intended for Lenovo storage environments associated with a 43 TB pack configuration.
The service term is 3 years.
It provides faster response expectations and around-the-clock access, which is better suited to production storage environments where downtime has a direct business impact.
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