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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | Lenovo 12 TB pack |
| Bundle Support | Service pack |
| Covered Period | 3 years |
| Provided Support | 24x7x2 support |
| Service Characteristic | Vendor-backed response coverage |
| Service Type | Support pack |
| Remote Onsite | Hybrid |
| Duration Hours | N/A |
| Service Duration | 3 years |
| Service Location | Onsite and remote |
| Service Description | 24x7x2 support coverage for Lenovo 12 TB deployments |
| Certification Vendor | Lenovo |
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It indicates around-the-clock support availability with a 2-hour response target.
This pack is intended for Lenovo 12 TB deployments and provides 3 years of support coverage.
No. This is a professional services support pack, so physical dimensions do not apply.
It adds a defined service term and faster response expectations for environments where storage uptime matters.
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