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Create Free Business Account| Pricing Type | Service Contract |
| Service Type | Support Service |
| Remote Onsite | Onsite |
| Bundle Support | 24x7x4 + YDYD |
| Covered Period | 2 Years |
| Duration Hours | 17,520 hours |
| Provided Support | Technical Support |
| Service Duration | 2 Years |
| Service Location | Onsite |
| Product Supported | Lenovo DG7000 |
| Language Supported | English |
| Service Description | 24x7 support with 4-hour response objectives and next-business-day parts replacement for Lenovo DG7000 systems. |
| Certification Vendor | Lenovo |
| Service Characteristic | Next-business-day parts replacement |
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It means support is available at all hours, with a 4-hour response objective for covered incidents.
YDYD refers to next-business-day parts replacement, which helps speed recovery when hardware needs service.
This service is intended for Lenovo DG7000 systems.
No. This is a professional services support contract, so physical dimensions do not apply.
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